Our innovative digital services, software and consulting solutions are helping businesses and the public sector to transform customer and employee experience whilst keeping operations running effectively and efficiently.
We're providing businesses with software solutions that streamline and digitise all key functions of finance and accounting - from general ledger to e-procurement.
Customer experience is defined as your customers’ perceptions – both conscious and subconscious – of their relationship with your brand resulting from all their interactions with your brand during the customer life cycle.
Customer experience management is about more than serving your online customers. It’s about more than knowing where customers shop and what brand of dog food they buy. It's about knowing your customers so completely that you can create and deliver personalized experiences that will entice them to not only remain loyal to you, but also to evangelize to others about you – and that’s the most valuable form of advertising there is.
Gaining this depth of knowledge about customers isn't something that just happens. It comes from extracting customer insight from all touch points and channels across your entire organization. It's about harnessing mountains of customer data from online channels and beyond, and extracting valuable insight
Every year schools and colleges see a tilt in the scales, with student numbers rising, but teaching staff and funding decreasing. Added to this are organisational, technological and structural changes and demands to boost efficiency.
Our specialist support services are used by over 1000+ schools and academies. These services are developed by experts with years of teaching experience and practical knowledge of how schools and further education and higher education institutions run. Our flexible, intuitive software is helping over 20+ local authorities to manage their education services more efficiently, connecting data securely for more informed decisions and early intervention, whilst our time-saving solutions free teams to focus on
We’re making it easier for organisations to handle customer payments, accounting, mortgage provision, fraud prevention and much more, with our broad range of solutions.
Building excellent software requires more than just technical expertise. In addition to delivering in-depth knowledge in specific technical areas, we’re also fully prepared to help you successfully deliver your product to market. We start by defining requirements, then support you through deployment, and finally maintain your system within the production environment.
Our field, on-site, remote monitoring and project services are designed to give you access to a pool of resources, with specialist IT skills, to keep your organisation running. We can support the ongoing health and maintenance of your IT estate by providing the tools, visibility and insight needed to drive consistent performance.
Alternatively, our field engineers can ensure that, when things do go wrong, local engineers are on hand and ready to respond quickly, reducing the time it takes to resolve problems.
3J Infotech Solutions Private Limited has a rich and distinguished history of working consultatively with clients across Industries and assist them in their transformation journey. Our services and solutions portfolio is comprehensive. We have built a strong team of advisory consulting professionals who engage with business and IT leaders across companies and suggest customized solutions that address the organization’s most pressing and complex problems. Our best-in-class SME‘s combine their Industry domain knowledge ( most of them have experience working in the industries they specialize in) with exceptional technology skills. What separates us from the rest is our business approach, which is exceptionally customer-centric, ensuring that we are flexible, agile, and passionate in delivering these solutions and helping clients realize tangible value. In the Industries that we specialize in, our SME‘s run focused CoE‘s and Knowledge Universities that help us keep up with the market trends and keep our consulting professionals trained and enabled.
Industries We Serve:
We offer High-quality Market Research Services across the Globe. We help our clients to optimize their research processes while utilizing the knowledge of our experts sourced from different industries. Which helps in understanding industry shifts, changing consumer needs and preferences, and trends, among other things, can shape where a business chooses to focus its efforts and resources. Market research is an organized effort to gather information about target markets and customers: It is an important component of business strategy and a major factor in maintaining competitiveness. Market research helps to identify and analyze the needs of the market, the market size and the competition. Its techniques encompass both qualitative techniques such as focus groups, in-depth interviews, and ethnography, as well as quantitative techniques such as customer surveys, and analysis of secondary data
